Baseline Carry-On Wheeled Garment Bag

SHIPPING POLICIES

All orders are shipped via FedEx or UPS and are scheduled to arrive on or before the expected delivery date shown in the order confirmation. You will receive an email confirmation once your order ships.

We understand that your order might be needed in an urgent manner, that's why we can provide special arrangements, such as Saturday delivery, delivery on a particular date, or holding at a FedEx or UPS location. Please contact us at 844-357-6668 to do so. Expedited order service is also available on many items for an additional fee.

DOMESTIC SHIPPING

For your protection, The Luggage Collection always:

• Insures and registers all items for their full value;
• Requires that all deliveries are made to a physical business or home address only. We do not ship to P.O. box addresses;
• Unfortunately, we are not able to ship to an APO/FPO address at this time;

INTERNATIONAL SHIPPING

Please contact us at concierge@theluggagecollection.com to receive an estimated shipping rate.

WE DO NOT SHIP ON THE FOLLOWING DAYS

• New Year’s Day 
• Martin Luther King Day 
• Presidents Day 
• Memorial Day 
• Independence Day 
• Labor Day 
• Thanksgiving Day 
• Christmas Day

WE WANT TO MAKE SURE OUR CUSTOMERS LOVE OUR PRODUCTS

Here at The Luggage Collection, we offer an unprecedented 60-day free return policy. If for any reason you are unsatisfied with your purchase, please follow the simple instructions below.

DAMAGED PACKAGE

If the package arrives damaged please contact us immediately at 844-357-6668 or e-mail us at concierge@theluggagecollection.com. Please retain all packing materials unless instructed otherwise by our Shipping and Return Specialist. Claims for damaged or missing items must be reported within 3 days of receipt of your order.

RETURN RECEIVED

We will notify you by e-mail once we receive your return, and again once the return has been completed. Please allow 7 - 10 days after processing for your bank to post a credit to your account. Please contact our Shipping and Return Specialist at 844-357-6668 or concierge@theluggagecollection.com if you require further information about your return.

PLEASE CONTACT US IF

1. Item(s) shipped over 60 days ago.
2. Items that became damaged or defective once received.